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Delivery Policy

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IRF Building Materials Trading LLC
Address: B-508, Baniyas Complex, Nasser Square, Deira, Dubai, UAE
Tel: +971 4 298 0025
Email: info@irf-group.com

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At IRF Group, we are committed to ensuring that all deliveries are handled with care, efficiency, and reliability. This Delivery Policy explains the terms and conditions regarding the shipping and delivery of our products both within the United Arab Emirates and internationally.

1. Delivery Coverage

  • We provide delivery services across the UAE and to international destinations, subject to applicable laws and regulations.

  • International deliveries may be subject to customs clearance, duties, and local taxes, which remain the responsibility of the client.

2. Delivery Timeframes

  • Delivery times may vary depending on product availability, processing time, shipping method, and the destination country.

  • Estimated delivery schedules will be communicated to the client at the time of order confirmation.

3. Shipping Charges

  • Delivery fees are calculated based on the weight, dimensions, and delivery destination of the order.

  • All charges will be communicated to the client before the order is finalized.

4. Order Tracking

  • Once an order has been shipped, clients may receive a tracking reference (when applicable) to monitor the progress of their delivery.

5. Delivery Conditions

  • Deliveries are made to the address provided by the client at the time of purchase.

  • The client is responsible for ensuring that delivery details are complete and accurate.

  • Additional charges may apply if delivery fails due to incorrect or incomplete address details.

6. Damaged or Missing Items

  • Clients are encouraged to inspect their delivery upon receipt.

  • Any claims regarding missing or damaged items must be reported to IRF Group within 48 hours of receiving the delivery.

7. Delays

  • While IRF Group strives to deliver products in a timely manner, delivery schedules are subject to factors beyond our control, such as customs clearance, logistics delays, or unforeseen circumstances.

  • IRF Group shall not be held liable for such delays but will make all reasonable efforts to resolve them.

8. Contact Information

For inquiries regarding delivery, please contact us:

  • Address: B-508, Baniyas Complex, Nasser Square, Deira, Dubai

  • Phone: +971 4 298 0025

  • Email: info@irf-group.com

 

© 2035 by IRF BUILDING MATERIALS TRADING L.L.C 

 

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